Following information received from the Customer Relations Unit regarding Action Plan Ref: WEDINV/MANWOM a full series of investigating interviews has been carried out. The results are:
The general recommendations are:
The specific recommendation is:
Female Department reports no archiving of original documentation and this may affect the product of the Action Plan. Male Department has inputted general cultural archival information but there may still be gaps on the grounds of specificity.
Informal electronic responses were sent out including to the Customer Relations Unit and the direct parties on the grounds of speed only. A more formal response (which as noted may still be variant according to unknown specifics) was written with help of the Literacy Support Unit by the Male Department with the Female Department receiving further staff training. This was sent immediately.
Response may come about Ref: WEDINV/MANWOM2 from either the Customer Relations Unit or the Direct Parties and this will be used as part of the monitoring and improvement process.
This document may be used for training purposes