Begin with the letter heading and proceed with contents, all aligned to the left margin, as follows:
Our ref | two spaces and text | ||||||||
Your ref | two spaces and text | ||||||||
Full date | avoiding st, nd, th | ||||||||
URGENT/ CONFIDENTIAL/ ATTENTION OF *** | with capitals, bold or underline | ||||||||
Address block | and no punctuation | ||||||||
Salutation | if the letter is directly addressed to the company, even if then for the attention of someone, put Dear Sir/ Madam and no punctuation | ||||||||
Title | if lower case, underline | ||||||||
Body of letter: | the only place where normal punctuation takes place | ||||||||
Complimentary close | Dear Sirs=Yours faithfully, specific person=Yours sincerely | ||||||||
Leaving lines - no less than one, not more than four | |||||||||
Name Title/ Position | directly underneath | ||||||||
Enc | |||||||||
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Some tips: a good way of remembering the order of the top of the letter is RDNAST - References, Date, Notice (eg "FOR THE ATTENTION OF"), Address and then the salutation. The title follows the salutation. As soon as the letter says something is enclosed, type in Enc below the text and keep it pushing down as more letter is typed - it is a way of remembering. |